UK CLL Forum, UKCLLFORUM

There still are spaces on a one day course

Topic Made On: Nov 23, 2011 09:02pm
Nick

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Gender: Male
Posts: 104
Are You a Good Listener? We have spaces on a one day Macmillan cancer support, listening and responding course, for those in easy reach of the M4 corridor. 15th December jnct 24, M4

Most of us have been helped by having someone to talk too at some time of our lives. We were grateful for the support and comfort their listening has provided.

This free workshop will help you to identify the differences between listening and other helping strategies such as providing information and advice as well as developing and practising your listening and responding skills in a supportive environment.

Who is it for?
People with Cancer or their carers who are interested in or are currently involved in supporting people affected by cancer.

How long is it?
1‐day workshop

What will I get out of it?
An opportunity to build on your existing skills and develop appropriate and constructive ways of listening and responding to people through active practice.

How do I find out more? This is not a drop in you must enrol first
You can contact me by Email at

nick.york@cllsupport.org.uk or DCasey@macmillan.org.uk

Listening and Responding With telephone skills
15th December 2011

Holiday inn, The Coldra, Newport, NP18 2YG

P R O G R A M M E

9:45 Registration

10-00 Introduction Jande Anderson

10:10 What makes a good listener?

11:15 Break

11:30 Ineffective listening

11:45 Non verbal communication

12:30 Lunch

13:15 Information, Advice and guidance

13:45 Summarising

14:45 Break

14:30 Questioning Skills

15:15 Summary of Day

16:15 Finish




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